Web hosts, especially smaller startups, often struggle when dealing with abuse matters. Here are five of the more common mistakes.

Once you’ve found an infringer and identified their host, the real quest often begins. Finding out who to contact can be the hardest part of all.

For a Web host, handling abuse is a messy matter. It is important to have a strategy ready to keep spammers at bay, qualify for safe harbor protection under the DMCA and generally keep your site from becoming a cesspool. However, having helped with abuse-related matters, I know well that it can descend into a [...]

Recent improvements at WhoIsHostingThis promise to make it the go-to resource for finding the host of a site. But are the improvements good enough?

As one of the largest hosts and social networking sites, Myspace’s abuse/DMCA policies are closely watched. However, a recent trend has many bloggers wondering if Myspace is doing everything they can to handle abuse.

Have you ever had an abuse agent go out of his way to help you? What about a DMCA agent who ignored your letters? Here is your chance to tell the world.