The Other Anti-Piracy Strategy

Pirate Flag

Here’s a simple rule that every copyright holder needs to understand: There’s no such thing as an effective single-prong strategy for protecting your work online.

Though monitoring your content and sending takedown notices and even litigation can definitely help, if you don’t back up those efforts with other strategies, you can find yourself playing a never-ending game of Wac-A-Mole where you are merely churning infringements and not actually gaining any ground.

For those working to limit the impact of piracy on their product, or even just protect your content against unauthorized use, this can be a very frustrating situation. It can feel as if you’re sinking time and, in some cases, money while not seeing any return.

However, this, in most situations, is avoidable. All one has to do is realize that copyright enforcement alone is not the complete solution and there are other actions necessary to ensure that infringement has the minimum impact possible.

Case Study: The eBook Piracy

Story retold with client permission, identifying details omitted.

Some time ago, I had a client who had released an eBook that was targeted at a small but affluent niche. As such, the book was pricier than many and he was concerned that piracy would be a problem. He wanted me to monitor the first few pages in Google for his book and file takedown notices or otherwise secure removal of pirated copies as they, inevitably, showed up.

Though things were slow at first they did eventually pick up as the price point of the book seemed to encourage people to post pirated copies. I did my best to keep killing the links as they came up and, since most were on one-click download sites, it was fairly easy to do.

However, despite these efforts, the first few pages of Google were still cluttered with, now dead, links to pirate copies of the book. While this was good in that it meant it was nearly impossible to find a working link to download it illegally, it still threw the availability of pirated copies in the face of potential searchers, something my client was unhappy about.

But there was a serious problem with cleaning up the results any more. My client had been restrictive with who he let mention the book and there only existed a few reviews or other inbound links. All totalled, there was just over half a dozen legitimate pages that mentioned the book.

I pointed out to him that, even if we did get all of the current results removed from Google, others would just flood in and replace them. Without legitimate results to fill the first few pages, we either had to leave pages with dead pirate links or risk live ones taking their place.

So, we changed strategies, rather than following with more takedown notices, my client went on a linkbuilding and social media campaign that created a slew of legitimate pages I continued to monitor for new pirate results that broke the top 2 pages.

Within a few weeks, the results were striking. The first page of Google was pretty much entirely legitimate pages and posts about the book, save an outlier at number 9 that showed up some searches, and most of the second page was as well. Piracy was no longer “in the face” of every searcher.

Soon enough, piracy enforcement became less and less of an issue, other than dealing with the occasional “lucky” link the popped up.

Two Ways to Tackle Piracy

Generally, there are two ways to tackle piracy in the marketplace. The first is is to attempt and use the law to eliminate the pirates from it, the second is to crowd them out by flooding the market with legitimate options.

In the age of Google, the second option can be an especially powerful option. With ten results on a page and few people going past the first page, if you can flood the first page or two with legitimate results you prevent a situation where potential customers stumble across pirated versions accidentally and get steered away from buying.

However, filling the marketplace with legitimate links means a lot of things and not necessarily just making it available for sale in as many places as possible, though that can help. Here’s just some of the types of pages one should seek out when trying to flood the market:

  • Places to Buy or Legitimately View
  • Social Networking Pages (Facebook Fan Pages, Twitter accounts, etc.)
  • Social News Pages (Reddit Submissions, etc.)
  • Reviews and Blog Mentions
  • Guest Posts

Some of this is about good SEO but mostly it’s about having a broad legitimate Web presence that goes well beyond your site.

The reason is this. If you have only half a dozen legitimate links for a title or a product, Google still has to fill four results on its first page of results and will use whatever it has. Though you can use copyright law to keep those links dead, as long as Google has pages, any pages, that have the desired search terms they will display them, whether you like it or not.

Limitations of the Method

Of course, this system isn’t going to do much, if anything, to prevent people who directly search for piracy-related keywords such as “bittorrent”, “download”, etc. However, those people decided that they were going to pirate the content before they started their search and probably aren’t interested in the legitimate versions of the content.

As such, those people are not likely to become customers simply because their piracy attempts are thwarted. Though that isn’t universally true, a copyright holder’s effort is usually best spent ensuring that those interested in legitimate products don’t get steered to illegal options. That, in turn, is best achieved by using a combination of legitimate links generation and using traditional copyright enforcement on sites that mange to break through.

Every copyright holder will have to decide if going after sites that only successfully target those who are seeking pirated copies is worthwhile, in some cases it is and in others it isn’t, but keeping your potential customers on legitimate pages is almost always a worthwhile step.

Bottom Line

Without an unlimited budget, drastic changes in laws and other shifts in reality, there is no way you can stop every single misuse of your work. As such, you need to focus your time and energy on what will give you the most benefit while ignoring or at least de-prioritizing cases that are of little impact.

As such, it also makes sense to focus your energies on anything that can improve your piracy situation without dealing with copyright enforcement, including increasing availability, business model changes, price shifts and so forth.

You can actually do a great deal to mitigate or limit the impact of piracy without turning to copyright at all and that, in the long run, can be a major victory for your products and your business.

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There's an interesting article about book piracy in the Financial Times here: http://tinyurl.com/43qvmee There is another one in today's (UK) Sunday Times, but that isn't free online. Book publishers seem to be suddenly waking up to the piracy threat, which might seem a bit late in the day! Were they naive enough to think that what had happened to music and films wouldn't happen to them?

Out of interest, I checked out Baen Books. There is quite a long Wiki article here http://en.wikipedia.org/wiki/Baen_Books#cite_note... I think ktetch omitted to mention one of the key features of this story. Baen Books specialises in science fiction and fantasy books: a niche market with a very strong fan community. Their publishing strategy may well be best for this market, if only because trying to apply DRM when your target audience consists mainly of computer geeks would be a hopeless battle. And I do not see anything to say that Baen are giving their material away or disclaiming copyright, so if, for example, Amazon tried selling their ebooks without license and undercutting their prices, I'm sure they would get straight onto their lawyers. Anyway, the special features of the company and its market make it a doubtful basis for generalisation.

Baen might have indeed hit on the "new business model" -- require authors to develop strong relationships to their reader community, with the result that those readers feel much more strongly that their purchasing dollars are going to support the author and are more likely to buy things rather than pirate them.

Odd as it may seem, having piracy results on page 1 (with dead links) could actually send a message that the product is "in demand". Since you killed the links, the risk of loss of sales is minimized. So the user sees that the product must have some demand (or pirates wouldn't bother with it at all), and yet it's too time consuming to go out and hunt down a download link that works. They try 2 or 3 and give up. If the book really captures their imagination, the next step is to buy it legitimately. In fact, piracy (as ugly as it is) may actually be a better indication of word of mouth-ish credibility than propped up review pages, etc, that you could create as a part of your push-down strategy. Removing those pirate links and *not* giving the entire book away for free still doesn't preclude giving away free chapters, etc, as a marketing approach. Just some thoughts... ;)

That works if there are two or three pirate links followed by legit reviews. When the first three pages are "DOWNLOAD SUPER AWESOME BOOK FOR FREE", then the potential reader--who wanted an actual *review* before bying this expensive book--may just give up and do something else instead.

The idea that if you give something away people will buy more of it is counterintuitive, but makes sense when you think about it - no, hang on, I don't think it does. This 'strategy' may work occasionally as a sales gimmick, but is it viable as a general rule? The obvious example that comes to mind is Radiohead, a very popular band who made their last album available for download for 'whatever you want to pay' - in other words, effectively free. But for their new album they have gone back to a traditional fixed price. The fundamental problem with the 'pay what you like' approach, in my opinion, is that it relies on the decency of some people to offset the greed of others. A lot of people, maybe the majority, are willing to pay a fair price for things that they value. But they will resent the fact that others (freeloaders) are getting the same thing for nothing, and beyond a certain point they will say to themselves 'sod it, if no-one else is paying neither will I'. Nobody wants to be seen as a sucker.

So, your strategy is based on negative impressions, your client THOUGHT (but had no facts to back up), and your client isn't certain enough of it to stand up and stand behind it? Here's an another alternate one. It's called 'EMBRACE IT' The idea is you give parts away for free, to draw in. Either the first few chapters, the first book or two of a series etc. It drives interest and drums up sales. "It doesn't work" you might say, or "typical freetard response" perhaps. Shame there's good, solid proof of it working. 11 years ago (back when the only people likely to have ebook readers were the high end techies, who are fully capable of pirating. I had a palm Vx with an ebook reader for instance) a book publisher decided to embrace this whole thing. To take the library 'digital'. After all, what is "ebook piracy" but an online version of using a library? He convinced some writers to put copies of their books up for free download. Sales actually INCREASED. In fact, it's been such a success, that they actually bind in CD's with digital copies of LOTS of the authors other work into many of their hardbacks. What's more, they ENCOURAGE sharing of the discs. Basically a CC-BY-ND-NC license in effect. One of their more recent examples came out last summer. The first third of the book was teased for 4 months before publication. The day of publication, the contents of the CD, with not only that book, but 15 others, was put on the web, and very easy to find (there's even links on wikipedia). Obviously, the book flopped. Oh wait, the book (a 'niche' book - 11th in a sci-fi series) was on the NYT best-seller for 5 weeks. And unlike your 'client', they're willing to publicly stand behind their claims. The company is called Baen. You might want to read what one of their authors wrote about the subject back in October 2000, after experimenting with it. http://www.baen.com/library/ Practical experience and cold hard figures, have unfortunately trounced your clients premise (no wonder he wanted to remain anon). With the faulty premiseyour solution doesn't quite work. Funny thing is, though, your solution isn't that far from the ACTUAL solution. That's to build content, a following, but most of all, treat your potential customers are customers-to-be, rather than potential 'thieves'. If they haven't bought your book, you've not gained anything, but you've not lost anything. Sure, they might download it, but they might also go to the library instead. Either way, all you've lost is a potential sale, same as if they'd looked at the cover and went 'eugh', or dropped their money down a drain by accident.

To start with, there are many reasons a client may not want their copyright enforcement strategy made public, he has no desire to encourage piracy and admitting that he isn't going after many, if not most, could be seen by some as tacit permission when he doesn't want to give it. That being said, the issue I have with your comment isn't that I don't think "Embrace it" can't work or doesn't work, but rather your assertion that it is the one business model that all ebook publishers and creators should use. I actually wrote about this just last week: http://www.plagiarismtoday.com/2011/04/06/5-mista... It's a mistake to assume that one success or even a string of successes equal a new business model, much less that it is the right business model for ALL creators. By that logic, all of the other books in the NYT bestseller list, the ones that got there through traditional publishing, are proof that publishing houses are the best business model for everyone when I don't believe that to be true either. I've encouraged many people to experiment with encouraging and embracing copying (I'm a big supporter of Creative Commons myself as you can see from my CC license and have actually embraced it as part of what I do with my writing). That being said, I also recognize that every content creator and even every created work is in a slightly different position. The exciting thing about the Web is that it enables and encourages experimentation with business models and copyright law allows creators to try a variety of means to exploit their work. I wouldn't expect McDonalds to have the same sales tactics as a local five-star restaurant. I wouldn't expect WalMart to market itself the same way as Saks Fifth Ave. Finally, I wouldn't expect an ebook targeted at the general public to be marketed the same way as one targeted almost exclusively at niche businessmen. There's no right or wrong way to do business and success for one person does not mean that it would have worked for someone else. I'm actually glad to read about the success of Baen and it's another factor for me to consider and another story to keep in mind. However, the Web is filled with success stories and failures of all types and the Web itself is an ever-shifting platform. What worked well in 2000, might not work well in 2011. I try to keep an open mind on the (admittedly rare) occasions I get to advise clients on business model issues. This means embracing both traditional and non-traditional ones. I choose to keep an open mind and weigh each client and each work individually. Anything from "freetard" to "copyright extremist" can work and does work in some situations, it's just a matter of finding which is right for which creator.

There's an interesting article about book piracy in the Financial Times here: http://tinyurl.com/43qvmee
There is another one in today's (UK) Sunday Times, but that isn't free online.
Book publishers seem to be suddenly waking up to the piracy threat, which might seem a bit late in the day! Were they naive enough to think that what had happened to music and films wouldn't happen to them?

Out of interest, I checked out Baen Books. There is quite a long Wiki article here http://en.wikipedia.org/wiki/Baen_Books#cite_note...
I think ktetch omitted to mention one of the key features of this story. Baen Books specialises in science fiction and fantasy books: a niche market with a very strong fan community. Their publishing strategy may well be best for this market, if only because trying to apply DRM when your target audience consists mainly of computer geeks would be a hopeless battle. And I do not see anything to say that Baen are giving their material away or disclaiming copyright, so if, for example, Amazon tried selling their ebooks without license and undercutting their prices, I'm sure they would get straight onto their lawyers.
Anyway, the special features of the company and its market make it a doubtful basis for generalisation.

The idea that if you give something away people will buy more of it is counterintuitive, but makes sense when you think about it - no, hang on, I don't think it does.
This 'strategy' may work occasionally as a sales gimmick, but is it viable as a general rule? The obvious example that comes to mind is Radiohead, a very popular band who made their last album available for download for 'whatever you want to pay' - in other words, effectively free. But for their new album they have gone back to a traditional fixed price.
The fundamental problem with the 'pay what you like' approach, in my opinion, is that it relies on the decency of some people to offset the greed of others. A lot of people, maybe the majority, are willing to pay a fair price for things that they value. But they will resent the fact that others (freeloaders) are getting the same thing for nothing, and beyond a certain point they will say to themselves 'sod it, if no-one else is paying neither will I'. Nobody wants to be seen as a sucker.

So, your strategy is based on negative impressions, your client THOUGHT (but had no facts to back up), and your client isn't certain enough of it to stand up and stand behind it?
Here's an another alternate one. It's called 'EMBRACE IT'
The idea is you give parts away for free, to draw in. Either the first few chapters, the first book or two of a series etc. It drives interest and drums up sales.
"It doesn't work" you might say, or "typical freetard response" perhaps.
Shame there's good, solid proof of it working.
11 years ago (back when the only people likely to have ebook readers were the high end techies, who are fully capable of pirating. I had a palm Vx with an ebook reader for instance) a book publisher decided to embrace this whole thing. To take the library 'digital'. After all, what is "ebook piracy" but an online version of using a library? He convinced some writers to put copies of their books up for free download. Sales actually INCREASED.
In fact, it's been such a success, that they actually bind in CD's with digital copies of LOTS of the authors other work into many of their hardbacks. What's more, they ENCOURAGE sharing of the discs. Basically a CC-BY-ND-NC license in effect. One of their more recent examples came out last summer. The first third of the book was teased for 4 months before publication. The day of publication, the contents of the CD, with not only that book, but 15 others, was put on the web, and very easy to find (there's even links on wikipedia).
Obviously, the book flopped. Oh wait, the book (a 'niche' book - 11th in a sci-fi series) was on the NYT best-seller for 5 weeks.
And unlike your 'client', they're willing to publicly stand behind their claims. The company is called Baen. You might want to read what one of their authors wrote about the subject back in October 2000, after experimenting with it. http://www.baen.com/library/
Practical experience and cold hard figures, have unfortunately trounced your clients premise (no wonder he wanted to remain anon). With the faulty premiseyour solution doesn't quite work.
Funny thing is, though, your solution isn't that far from the ACTUAL solution. That's to build content, a following, but most of all, treat your potential customers are customers-to-be, rather than potential 'thieves'. If they haven't bought your book, you've not gained anything, but you've not lost anything. Sure, they might download it, but they might also go to the library instead. Either way, all you've lost is a potential sale, same as if they'd looked at the cover and went 'eugh', or dropped their money down a drain by accident.

To start with, there are many reasons a client may not want their copyright enforcement strategy made public, he has no desire to encourage piracy and admitting that he isn't going after many, if not most, could be seen by some as tacit permission when he doesn't want to give it.
That being said, the issue I have with your comment isn't that I don't think "Embrace it" can't work or doesn't work, but rather your assertion that it is the one business model that all ebook publishers and creators should use.
I actually wrote about this just last week: http://www.plagiarismtoday.com/2011/04/06/5-mista...
It's a mistake to assume that one success or even a string of successes equal a new business model, much less that it is the right business model for ALL creators. By that logic, all of the other books in the NYT bestseller list, the ones that got there through traditional publishing, are proof that publishing houses are the best business model for everyone when I don't believe that to be true either.
I've encouraged many people to experiment with encouraging and embracing copying (I'm a big supporter of Creative Commons myself as you can see from my CC license and have actually embraced it as part of what I do with my writing).
That being said, I also recognize that every content creator and even every created work is in a slightly different position. The exciting thing about the Web is that it enables and encourages experimentation with business models and copyright law allows creators to try a variety of means to exploit their work.
I wouldn't expect McDonalds to have the same sales tactics as a local five-star restaurant. I wouldn't expect WalMart to market itself the same way as Saks Fifth Ave. Finally, I wouldn't expect an ebook targeted at the general public to be marketed the same way as one targeted almost exclusively at niche businessmen. There's no right or wrong way to do business and success for one person does not mean that it would have worked for someone else.
I'm actually glad to read about the success of Baen and it's another factor for me to consider and another story to keep in mind. However, the Web is filled with success stories and failures of all types and the Web itself is an ever-shifting platform. What worked well in 2000, might not work well in 2011.
I try to keep an open mind on the (admittedly rare) occasions I get to advise clients on business model issues. This means embracing both traditional and non-traditional ones. I choose to keep an open mind and weigh each client and each work individually. Anything from "freetard" to "copyright extremist" can work and does work in some situations, it's just a matter of finding which is right for which creator.

There's an interesting article about book piracy in the Financial Times here: http://tinyurl.com/43qvmee

There is another one in today's (UK) Sunday Times, but that isn't free online.

Book publishers seem to be suddenly waking up to the piracy threat, which might seem a bit late in the day! Were they naive enough to think that what had happened to music and films wouldn't happen to them?

Out of interest, I checked out Baen Books. There is quite a long Wiki article here http://en.wikipedia.org/wiki/Baen_Books#cite_note...

I think ktetch omitted to mention one of the key features of this story. Baen Books specialises in science fiction and fantasy books: a niche market with a very strong fan community. Their publishing strategy may well be best for this market, if only because trying to apply DRM when your target audience consists mainly of computer geeks would be a hopeless battle. And I do not see anything to say that Baen are giving their material away or disclaiming copyright, so if, for example, Amazon tried selling their ebooks without license and undercutting their prices, I'm sure they would get straight onto their lawyers.

Anyway, the special features of the company and its market make it a doubtful basis for generalisation.

Baen might have indeed hit on the "new business model" -- require authors to develop strong relationships to their reader community, with the result that those readers feel much more strongly that their purchasing dollars are going to support the author and are more likely to buy things rather than pirate them.

Odd as it may seem, having piracy results on page 1 (with dead links) could actually send a message that the product is "in demand". Since you killed the links, the risk of loss of sales is minimized. So the user sees that the product must have some demand (or pirates wouldn't bother with it at all), and yet it's too time consuming to go out and hunt down a download link that works. They try 2 or 3 and give up. If the book really captures their imagination, the next step is to buy it legitimately. In fact, piracy (as ugly as it is) may actually be a better indication of word of mouth-ish credibility than propped up review pages, etc, that you could create as a part of your push-down strategy. Removing those pirate links and *not* giving the entire book away for free still doesn't preclude giving away free chapters, etc, as a marketing approach. Just some thoughts... ;)

That works if there are two or three pirate links followed by legit reviews.

When the first three pages are "DOWNLOAD SUPER AWESOME BOOK FOR FREE", then the potential reader--who wanted an actual *review* before bying this expensive book--may just give up and do something else instead.

That works if there are two or three pirate links followed by legit reviews.
When the first three pages are "DOWNLOAD SUPER AWESOME BOOK FOR FREE", then the potential reader--who wanted an actual *review* before bying this expensive book--may just give up and do something else instead.

The idea that if you give something away people will buy more of it is counterintuitive, but makes sense when you think about it - no, hang on, I don't think it does.

This 'strategy' may work occasionally as a sales gimmick, but is it viable as a general rule? The obvious example that comes to mind is Radiohead, a very popular band who made their last album available for download for 'whatever you want to pay' - in other words, effectively free. But for their new album they have gone back to a traditional fixed price.

The fundamental problem with the 'pay what you like' approach, in my opinion, is that it relies on the decency of some people to offset the greed of others. A lot of people, maybe the majority, are willing to pay a fair price for things that they value. But they will resent the fact that others (freeloaders) are getting the same thing for nothing, and beyond a certain point they will say to themselves 'sod it, if no-one else is paying neither will I'. Nobody wants to be seen as a sucker.

So, your strategy is based on negative impressions, your client THOUGHT (but had no facts to back up), and your client isn't certain enough of it to stand up and stand behind it?

Here's an another alternate one. It's called 'EMBRACE IT'
The idea is you give parts away for free, to draw in. Either the first few chapters, the first book or two of a series etc. It drives interest and drums up sales.
"It doesn't work" you might say, or "typical freetard response" perhaps.

Shame there's good, solid proof of it working.

11 years ago (back when the only people likely to have ebook readers were the high end techies, who are fully capable of pirating. I had a palm Vx with an ebook reader for instance) a book publisher decided to embrace this whole thing. To take the library 'digital'. After all, what is "ebook piracy" but an online version of using a library? He convinced some writers to put copies of their books up for free download. Sales actually INCREASED.

In fact, it's been such a success, that they actually bind in CD's with digital copies of LOTS of the authors other work into many of their hardbacks. What's more, they ENCOURAGE sharing of the discs. Basically a CC-BY-ND-NC license in effect. One of their more recent examples came out last summer. The first third of the book was teased for 4 months before publication. The day of publication, the contents of the CD, with not only that book, but 15 others, was put on the web, and very easy to find (there's even links on wikipedia).

Obviously, the book flopped. Oh wait, the book (a 'niche' book - 11th in a sci-fi series) was on the NYT best-seller for 5 weeks.

And unlike your 'client', they're willing to publicly stand behind their claims. The company is called Baen. You might want to read what one of their authors wrote about the subject back in October 2000, after experimenting with it. http://www.baen.com/library/

Practical experience and cold hard figures, have unfortunately trounced your clients premise (no wonder he wanted to remain anon). With the faulty premiseyour solution doesn't quite work.

Funny thing is, though, your solution isn't that far from the ACTUAL solution. That's to build content, a following, but most of all, treat your potential customers are customers-to-be, rather than potential 'thieves'. If they haven't bought your book, you've not gained anything, but you've not lost anything. Sure, they might download it, but they might also go to the library instead. Either way, all you've lost is a potential sale, same as if they'd looked at the cover and went 'eugh', or dropped their money down a drain by accident.

To start with, there are many reasons a client may not want their copyright enforcement strategy made public, he has no desire to encourage piracy and admitting that he isn't going after many, if not most, could be seen by some as tacit permission when he doesn't want to give it.

That being said, the issue I have with your comment isn't that I don't think "Embrace it" can't work or doesn't work, but rather your assertion that it is the one business model that all ebook publishers and creators should use.

I actually wrote about this just last week: http://www.plagiarismtoday.com/2011/04/06/5-mista...

It's a mistake to assume that one success or even a string of successes equal a new business model, much less that it is the right business model for ALL creators. By that logic, all of the other books in the NYT bestseller list, the ones that got there through traditional publishing, are proof that publishing houses are the best business model for everyone when I don't believe that to be true either.

I've encouraged many people to experiment with encouraging and embracing copying (I'm a big supporter of Creative Commons myself as you can see from my CC license and have actually embraced it as part of what I do with my writing).

That being said, I also recognize that every content creator and even every created work is in a slightly different position. The exciting thing about the Web is that it enables and encourages experimentation with business models and copyright law allows creators to try a variety of means to exploit their work.

I wouldn't expect McDonalds to have the same sales tactics as a local five-star restaurant. I wouldn't expect WalMart to market itself the same way as Saks Fifth Ave. Finally, I wouldn't expect an ebook targeted at the general public to be marketed the same way as one targeted almost exclusively at niche businessmen. There's no right or wrong way to do business and success for one person does not mean that it would have worked for someone else.

I'm actually glad to read about the success of Baen and it's another factor for me to consider and another story to keep in mind. However, the Web is filled with success stories and failures of all types and the Web itself is an ever-shifting platform. What worked well in 2000, might not work well in 2011.

I try to keep an open mind on the (admittedly rare) occasions I get to advise clients on business model issues. This means embracing both traditional and non-traditional ones. I choose to keep an open mind and weigh each client and each work individually. Anything from "freetard" to "copyright extremist" can work and does work in some situations, it's just a matter of finding which is right for which creator.

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