Site Down Time

By Jonathan Bailey • Dec 1st, 2007 • Category: Articles, Housekeeping

As some may have noticed, Plagiarism Today was down most of yesterday evening on into the early morning. This was caused by an extensive upgrade at my host that required multiple hours of downtime.

Though I was aware of this outage before it took place, it was not anticipated to take as long as it did. It appears that one of the updates, this one to the storage facilities, failed and the company had to work to restore the “live” data.

All sites on the host were affected by these upgrades.

I’m sorry for the inconvenience and will work to better notify readers of potential outages in the future. Thank you for your patience.

Jonathan Bailey is The Webmaster and author of Plagiarism Today, which he founded in 2005 as a way to help Webmasters going through content theft problems get accurate information and stay up to date on the rapidly-changing field. He is also a consultant to Webmasters and companies to help them devise practical content protection strategies and develop good copyright policies.
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16 Responses to “Site Down Time”

  1. harry says:

    that is not acceptable for a host of that size! you should really cehck out eleven2.com they rock!

  2. harry says:

    that is not acceptable for a host of that size! you should really cehck out eleven2.com they rock!

  3. JB says:

    Harry: Though I am definitely not happy about the outage. There are a few points here to consider.

    First, this is the first major outage I’ve had in over a year of hosting with them. There have been other outages, all well less than one hour in length, but all have been planned in advance, as this one was.

    This one spilled over due to an issue with a vendor that was supposed to be upgrading their storage solution while repairs were being made to the power systems. Frustrating, yes, but it is something that could happen to anyone. No matter the size.

    The biggest point though is that, with MediaTemple, I am guarded against Digg, Slashdot and Reddit effects. If this site hits one of the major social news sites, I know first hand it will stay up. In the time I’ve been with MT, I have survived one Digg, one Fark, one BoingBoing and about three thousand StumbleUpons.

    So, being on MT, I suffered a single outage of about ten hours due to a planned upgrade that did not go smoothly. On other hosts, I would have suffered dozens of outages of equal length due to my server being flooded.

    I’m not opposed to moving, the site slowdown issues have been annoying and, though it is what they were trying to address with their latest updates, they failed. However, I am understandably hesitant to move my site over to another host with an unproven track record for dealing with traffic spikes.

    Traffic here is VERY unpredictable and I doubt a shared host could handle it. Still, I will write E2 and see what they have to say.

    Perhaps they can convince me.

  4. JB says:

    Harry: Though I am definitely not happy about the outage. There are a few points here to consider.

    First, this is the first major outage I’ve had in over a year of hosting with them. There have been other outages, all well less than one hour in length, but all have been planned in advance, as this one was.

    This one spilled over due to an issue with a vendor that was supposed to be upgrading their storage solution while repairs were being made to the power systems. Frustrating, yes, but it is something that could happen to anyone. No matter the size.

    The biggest point though is that, with MediaTemple, I am guarded against Digg, Slashdot and Reddit effects. If this site hits one of the major social news sites, I know first hand it will stay up. In the time I’ve been with MT, I have survived one Digg, one Fark, one BoingBoing and about three thousand StumbleUpons.

    So, being on MT, I suffered a single outage of about ten hours due to a planned upgrade that did not go smoothly. On other hosts, I would have suffered dozens of outages of equal length due to my server being flooded.

    I’m not opposed to moving, the site slowdown issues have been annoying and, though it is what they were trying to address with their latest updates, they failed. However, I am understandably hesitant to move my site over to another host with an unproven track record for dealing with traffic spikes.

    Traffic here is VERY unpredictable and I doubt a shared host could handle it. Still, I will write E2 and see what they have to say.

    Perhaps they can convince me.

  5. Murali says:

    These things can happen especially in data centres. And I can could see MT updating on the status frequently during the downtime. Just like JB was metioning if the slowdown issues is addressed my this maintenance, we should be happy.

  6. Murali says:

    These things can happen especially in data centres. And I can could see MT updating on the status frequently during the downtime. Just like JB was metioning if the slowdown issues is addressed my this maintenance, we should be happy.

  7. I find that it is taking longer to load even today.

  8. I find that it is taking longer to load even today.

  9. JB says:

    Murali: Unfortunately, I can’t tell for certain if it did address the slowdown issue. As RS pointed out, the site is loading very slow today and has been intermittently down over the past 48 hours. Though I’m wanting to work with MT, I’m really starting to consider moving.

    RS: Point taken, I’ve noticed it as well. I’m in talks with another host now and may move sometime in the next week.

  10. JB says:

    Murali: Unfortunately, I can’t tell for certain if it did address the slowdown issue. As RS pointed out, the site is loading very slow today and has been intermittently down over the past 48 hours. Though I’m wanting to work with MT, I’m really starting to consider moving.

    RS: Point taken, I’ve noticed it as well. I’m in talks with another host now and may move sometime in the next week.

  11. Murali says:

    It is unfortunate. With my internet connection of mere 64kbps, I did not notice the slowness which is a usual thing for me. And I am new to this blog and hence could not get to see the site slowing down also. Will be happy if it is resolved with another host.

  12. Murali says:

    It is unfortunate. With my internet connection of mere 64kbps, I did not notice the slowness which is a usual thing for me. And I am new to this blog and hence could not get to see the site slowing down also. Will be happy if it is resolved with another host.

  13. JB says:

    Murali: I’ll keep an eye on it on my end for a bit and see if the slowdown gets any worse or continues. It has been faster these past two or three days though and I have not moved. Sadly, any move will have to wait until after the new year at this time.

  14. JB says:

    Murali: I’ll keep an eye on it on my end for a bit and see if the slowdown gets any worse or continues. It has been faster these past two or three days though and I have not moved. Sadly, any move will have to wait until after the new year at this time.

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