The DMCA on 7 Video Sites (YouTube Beats Viacom)

By Jonathan Bailey • Aug 30th, 2007 • Category: Articles, DMCA, DMCA Seven, Legal Issues, Personal Experiences

For the next segment in our “DMCA Seven” feature, we will take a look at the “Darlings of the DMCA” as I’ve come to know them, the video sharing sites.

These sites, many of which have been sued or are operating under the constant threat of being sued, have their very livelihood centered around whether or not they qualify for DMCA safe harbor protection. They have more motivation than any other kind of host to ensure that their DMCA/copyright policies are up to code as even a minor slip up could become a mortal wound in the hands of an aggressive corporate lawyer.

So how do they hold up? Well, let’s take a look at seven of the top sites and find out.

youtube.png

Format: Email
Email Address: copyright at youtube dot com
Location of Policy: Copyright Notices Page
Registered with USCO: Yes
Comments: Though purchased by Google some time ago, YouTube has operated as its own company and has maintained a separate policy when it comes to DMCA Notices. Overall, their copyright policy is a model for other sites like it. Not only do they provide the link to their policy on every page, but it is a well-written policy with detailed instructions for filing a notice and a link to instructions for filing a counter-notice. They also have a Content Verification Program, which is clearly targeted at large companies, that expedites the sending of multiple notices by giving rightsholders access to an online tool that can remove infringing works. Though such a tool might be ripe for abuse, and has been on some occasions, it is practically a necessity when dealing with large media companies, such as Viacom (see below).
Grade: A-

google_video.png

Format: Email
Email Address: amac at google dot com
Location of Policy: Google’s DMCA Policy
Registered with USCO: No (registered as Google)
Comments: Google’s other video site, Google Video, is definitely a part of the traditional Google structure, including their flawed and excessively difficult DMCA policy. Unfortunately, there is not much that I can say about Google’s policy that has not been said before. As with their other services, their requirement of a handwritten signature not only goes against the intent of the ESIGN Act, but throws up unnecessary and frustrating roadblocks to individuals seeking to file DMCA notices with Google. This may be one of the reasons why infringing material seems to stay up significantly longer on Google Video than other video sharing sites.
Grade: D

metacafe.png

Format: Email
Email Address: CR-agent at metacafe dot com
Location of Policy: Copyright Policy
Registered with USCO: Yes
Comments: Metacafe keeps it simple. Their policy is clean, simple and covers all of the bases. It offers all of the needed information, save details on filing a counter-notice, and is offered as a link at the footer of every single page. The only thing that is exceptional about their policy is that you are directed to send notices to the VP of Content and Marketing, Daniel Sevitt, rather than to either the counsel or their abuse team. Perhaps they do not get as many notices as other video sharing sites. Regardless though, their policy seems to be in order and hits all of the right notes. There is very little not to like about it.
Grade: B+

break2.jpg

Format: Email
Email Address: support at break-inc dot com
Location of Policy: Item Seventeen, Terms of Use
Registered with USCO: Yes (outdated)
Comments: Inconsistency is a major problem with Break. Their USCO registration has users email their notices to jeff at jsuto dot com where their terms of service, the most up to date information, has it going to the address above. They’ve also buried their policy deep within their terms of use, literally making it one of the last items covered. Other than the odd location, the policy is complete, providing good instructions on filing a notice and, though it lacks any information on a counter-notice, it seems to follow the letter of the law.
Grade: C

DailyMotion

Format: Email
Email Address: US-notification at dailymotion dot com
Location of Policy: Copyright Notification Policy
Registered with USCO: Yes
Comments: As a French site, Dailymotion is not necessarily bound by the DMCA. That is why it is so interesting that they do so and do it very closely, putting their policy proudly at the footer of every page. Their copyright policy is straight to the point, covering all of the basics, though omitting information about a counter-notice, and offering an easy email address to send in complaints too. Strangely missing from the Web version of their policy is any physical address, however, a glance at the USCO registration shows why, their physical address is in Paris and their fax number is also international. All in all, they took what could have been a difficult copyright situation and made it very simple. However, with the rules for notice and takedown the in EU being so relaxed, one might say that Dailymotion is actually setting the bar too high. However, I would argue they strike a good balance, using a system that should already be familiar with most American rightsholders while protecting their users from frivolous complaints.
Grade: B

ifilm.png

Format: Email
Email Address: copyrightnotice at ifilm dot com
Location of Policy: Copyright Compliance Policy
Registered with USCO: Yes
Comments: Having already looked at YouTube’s DMCA policy, we now get to look at how this Viacom-owned video sharing site follows the law itself. The policy itself is robust to a fault. Clearly written by attorneys it is the lengthiest of the DMCA policies in this section and can best be described as wordy. However, it is very complete, containing detailed information on filing a notice, counter notice and a lengthy policy for dealing with repeat infringers. Though weak in organization and hard to read, it more than gets the job done. Viacom is also generous enough to place the link to the policy on every page in the footer, and offer all of the major forms of contact to reach the host, email, fax and postal mail. However, not much in this policy goes above and beyond what is required by the law itself. It gets the job done, but other than its convenient location, does not do a great deal to help copyright holders out.
Grade: B-

revver-logo.gif

Format: Email/Form
Email Address: steven at revver dot com
Location of Policy: Copyright Information
Registered with USCO: Yes
Comments: Revver’s DMCA policy is so short that, on first read, you think you missed it. It’s a few short sentences about how Revver supports copyright all followed by an invitation and address to postal mail your DMCA complaint in. There is no instruction on filing a notice, no email address, no fax, no counter-notice information, just a lengthy explanation about Creative Commons Licensing, fair use and remix culture. Important information, to be certain, but not helpful to someone seeking to stop non-transformative use of their work. With a little more digging, you find you can use their contact form to send a DMCA notice, but it is not a form designed for the purpose, instead, it is just a regular email form, the same used to send help requests and feedback. To find more practical information, you have to look at their USCO filing, which has their email address and fax number. Does this policy follow the law? Probably. But it seems openly hostile toward copyright notices and gives me an overall uncooperative feeling.
Grade: C-

Conclusions

Compared to the social news sites, the video sharing sites are a breath of fresh air. It is clear that the difficult legal climate they operate in has, for the most part, pushed them to follow the DMCA very closely and encouraged them to work with copyright holders in good faith.

Of the seven reviewed, none failed, Google was the only “D” and the others were varying degrees of acceptable.

One interesting twist in this evaluation was that Youtube’s DMCA policy is much more forward-thinking than the policy on Viacom’s iFilm site. Though Viacom’s policy is more than complete, its complexity and lack of rightsholder-friendly tools put it far behind YouTube. As a rightsholder, I would much rather work with YouTube.

Though YouTube as well as sites like it might have their DMCA safe harbor protections called into question for other reasons, there is little doubt on most of these sites, save Google Video, comply with the intent of the law and have good, ethical practices for working with copyright holders.

After seeing how poorly other sites perform in this area, any problems or complaints I have about their policies is mere nitpicks.

What the Ratings Mean

A - A complete policy that goes well above and beyond what is required. Often shows real innovation.
B - A solid policy that is well-thought out and is very complete. Shows consideration for submitters and users.
C - An average policy, follows the law to the letter but doesn’t go out of its way to help those submitting a notice or its users.
D - A policy that, while mostly complete, still raises severe ethical and/or legal questions.
F - An incomplete policy that fails to follow the DMCA or local laws in a severe way.

Pluses or minuses are used to indicate how the where a host fits in relationship to other hosts in that that tier.

Up Next: Blog Hosting Companies (Note: I know that the blog hosting article was scheduled to run this week, it will be running next week instead. I am sorry for the confusion but I am working to compile more information for the blog hosting article.)

Jonathan Bailey is The Webmaster and author of Plagiarism Today, which he founded in 2005 as a way to help Webmasters going through content theft problems get accurate information and stay up to date on the rapidly-changing field. He is also a consultant to Webmasters and companies to help them devise practical content protection strategies and develop good copyright policies.
Email this author | All posts by Jonathan Bailey

2 Responses »

  1. Hi Jonathan,

    Thanks for the great feedback - I have to admit, nobody’s ever brought this up to us before and it’s not an issue that’s ever even crossed my mind because our strict review of all uploaded content.

    Revver goes above and beyond all other video sharing sites out there, filtering out copyrighted material as it is uploaded to Revver. We are the only video hosting site that has a human review process to ensure that no infringing content ever makes it on to the site or our syndication network.

    Our review process has been instrumental in giving large API partners such as VH1 the confidence to accept user generated content without having to worry about the potential of copyrighted material making it to their site.

    We’ve taken this stance on copyrights since our inception, even as SNL skits propelled Youtube to fame. Our primary goal has always been to help creators earn a living by doing the thing they love doing most; that goal has informed our respect for creators’ copyrights. I think you’ll find that no other video sharing company comes close to the policy we’ve instituted.

    While it is extremely unlikely that copyrighted material could get past our human review process, the possibility for human error does exist, so I’ve added your feedback to our product roadmap so that in the unlikely event that something does get by our reviewers, creators will have an easy way to request its removal.

    Please let me know if I can answer any questions you may have; I’d love for you to get to know the real Revver and see how there’s no company more deserving of an “A” for its copyright policies than we are.

    Asi Behar
    VP, Software Engineering - Revver
    asi {at} revver_com

  2. Asi:

    First off, thank you very much for your comment and explaining how things work behind the scenes at Revver. It is very enlightening and very reassuring to know that you have such a proactive policy on keeping infringing material off of Revver in the first place.

    I honestly think the human review is a great idea and, if I had to wager, I’d bet it eliminates the vast majority of DMCA notices to your company. Since you don’t have to worry about Viacom or NBC clips appearing on your site, you don’t have to worry about organizations such as Bay TSP blasting you with DMCA notices day in and day out.

    However, as great as that is, I know that no human review is perfect and, sadly, anyone that does have a need to file a notice will be a layperson. With the Viacom’s out of the equation, the most likely person to have their work slip through the crack is your average YouTuber that doesn’t want their video to appear on other video sharing services (for whatever reason).

    My intent behind these series is to approach the sites as a layperson. Having sent hundreds of DMCA notices myself for my own work (expecting that Bay TSP recruitment letter any day now) that requires I break things down into parts and imagine how I would feel if I had never done it before.

    As great as I think your policy is, I think the second line of defense (or at least it is the second line in your case) needs a little bit of work. It’s not bad, as I tried to point out, but could definitely be better. If I were unfamiliar with the DMCA and did find some of my work had fallen through the cracks, I would be very intimidated with filing a DMCA notice at Revver.

    I say all of this though but I was having a conversation with my wife last night. She read the article and asked me where I was going to host my videos when I start work on that. My answer was, well, Revver.

    After reading and reporting on (in my podcast) how other video sites were taking far more rights than needed from their users, I was pleased to see Revver’s policy on the matter and, even though I have quibbles with your DMCA policy, it’s by far the best balance that I can see.

    I admit, this is a bright focus on the public aspect of one narrow part of your policy. But that’s what it is designed to do. I work with many people and guide them, as much as I can, to file DMCA notices with a variety of companies. I know how much a well-written policy can mean.

    That being said, I’ve never had to help anyone with or heard of anyone filing a notice with Revver. I guess now I know why…

    So please, keep up the good work and don’t take the criticism too harshly. It is just a small piece of the puzzle, especially with video sites.

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